Effective Date: Monday September 11, 2023
1. Information We Collect:
- Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, shipping address, and payment details when you make a purchase or contact us.
- Non-Personal Information: We collect non-personal information such as browser type, device information, and website usage data to improve our services.
2. How We Use Your Information:
We may use your information for the following purposes:
- Process Orders: To process and fulfill your orders, including payment processing and shipment.
- Customer Support: To provide customer support and respond to your inquiries.
- Communication: To send order confirmations, updates, and promotional materials (you may opt out at any time).
- Improve Services: To analyze usage data and enhance our website and services.
- Legal Compliance: To comply with legal obligations.
3. Information Sharing:
We may share your information with:
- Service Providers: Trusted third-party service providers assisting us in delivering our services.
- Legal Requirements: When required by law or to protect our rights, safety, or property.
4. Cookies and Tracking:
5. Data Security:
We take measures to protect your personal information, but no online transmission is 100% secure. We cannot guarantee the security of your data; you share information at your own risk.
6. Your Rights:
You have the right to access, correct, or delete your personal information. To exercise these rights or make inquiries about your data, contact us through our contact us page.
7. Children's Privacy:
Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us.
9. Contact Us:
Thank you for trusting Eric Sana. Your privacy is important to us, and we are dedicated to safeguarding your personal information while providing exceptional service.