White Shirt Club FAQ's

WHITE SHIRT CLUB is a provider of custom men’s shirts, delivered to each member of the club quarterly. WHITE SHIRT CLUB provides members the ability to choose their fabric and style. As soon as a style is chosen, your perfect shirt is added to the queue. And every quarter a pristine white shirt will arrive directly to your door.  

HOW DO I BECOME A MEMBER?

First register online at ericsana.com, then visit the Eric Sana Custom House showroom at 74 Victoria Street, Toronto, to have one of our expert tailors to measure you for a shirt! Once we have your measurements on file, you’ll receive a crisp white shirt every quarter.

ARE THERE ANY OTHER PERKS?

On top of receiving a custom white shirt delivered to your door at a special member rate, WHITE SHIRT CLUB members also receive the following benefits:

  • A special preview of the semi-annual Eric Sana Custom House sale, with exclusive access to sale items before they are offered to the general public.
  • A 15% discount on the entire Eric Sana Custom House portfolio, including suits, sports jackets, accessories and services.
  • Invitations to special events, and more.

HOW CAN I GET A FREE SHIRT?

Any WHITE SHIRT CLUB member that refers 3 new members will receive one free shirt.

HOW MUCH DOES IT COST?

We are currently offering an introductory membership at $75, billed quarterly, with free shipping in Ontario. There is no long-term commitment. You can cancel your membership or change your size and style at any time.

HOW WILL MY SHIRTS BE SHIPPED?

Shirts are shipped on the 2nd day of each of our quarterly delivery months (December, March, June and September). You will receive your shirt within 7 days of the shipping date. We ship via Canada Post. And you can always contact us at any time to inquire about your order.

CAN I CHANGE MY SIZE?

WHITE SHIRT CLUB delivers your perfect white shirt 4 times a year. Altering your size is as easy as booking an appointment at the store up to 30 days prior to delivery date.

CAN I CHANGE MY STYLE? 

Have a special event that requires cufflinks? Need a staple button-down collar? Just let us know 30 days prior to your delivery date, and we will customize a new shirt for you. 

I DON’T LIVE IN TORONTO, CAN I STILL BE A MEMBER?

At the moment the membership is only available in the GTA.  We will be launching shortly in Vancouver. 

IS MONOGRAMMING AVAILABLE?

3 characters/initials starts at $5.

SHIPPING DATES 

  • December 
  • March 
  • June 
  • September 

RETURN & ALTERATIONS POLICY

At the WHITE SHIRT CLUB we believe fit is everything. If the item you receive isn’t the shirt of your dreams, we'll make it right. If small changes are needed and can be corrected with alterations, we'll cover up to $75 in alterations in the first 30 days after you receive your product. Simply contact us to work out the details. If the shirt cannot be altered to fit, we will remake your garment.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.